We use a variety of carriers. Depending on your order quantity and shipping address. Promise you of safe shipping and right items. Normally we use EMS to ship as our standard shipping method that ensures the fastest delivery time possible. Usually customers can receive their orders in 3 - 7 working days. All orders will be insured for the full purchase amount, and can be tracked at the Shipping website.
When the order has been dispatched, we will inform the tracking number to customer by Email. Then customer can track the status of their orders by http://www.ems.com.cn/english-main.jsp
International shipping is be available to most countries. Such as USA, Canada, Mexico, UK, France, Germany, Australia, Italy, Spain, Netherland, New Zealand.
Due to no tax on shipping and also sample offering, here you can enjoy NO TAX and FREE SHIPPING, come on!

Destination	Processing time	Shipping Time	Cost
United States & Canada & United Kingdom & Japan	1-2 Business days	3-5 Business Days	$10.00
Germany,France,Andorra,Belgium,Denmark,Finland,Iceland,Ireland,Italy,Monaco,Norway,Portugal,Spain,Sweden,Switzerland, VaticanCity,Australia,Austria,Malta,Greece,SouthKorea,Singapore,NewZealand	1-2 Business days	4-6 Business Days	$15.00
Other Countries	1-2 Business days	5-8 Business Days	Depend on destination

If you still have any questions please e-mail to service@vibramshoesfivefingers.com for additional assistance.

Return Policy

 

Here at VibramShoesFiveFingers.com we want you to be satisfied every time you shop with us so we make our return policy simple.
Before you want to return goods, first please contact us to discuss the problem which is disturbing you. Most of the time we can solve the problem by giving technical support and you needn't to send anything back. If there are irremediable defects with the goods, you can return them back to us for repair or replacement under our twelve months warranty.

Simply email us at service@vibramshoesfivefingers.com for a Return Address.

Please include:

- Goods (Please gather the item(s) you wish to return, including all tags and, if possible, the original shipping box.)
- Your name, Order No. and email address or telephone number (so that we know who they are from)